Under the Donor tab, highlight the donor for whom you would like to view or change pledges. Click on View Transactions.
On the next page, click on Pledges from the left-hand side menu. If you do not see Pledges listed, reach out to our Customer Care team at email@example.com and we will add it to your account.
Then on the next page, click on Add in the Pledges box.
Then, enter the Start Date, End Date, and Frequency from the drop-down menus. You can also add a Frequency Note and a Designation (or select this from the listed designations).
Next, enter the amount of the pledge and any Comments, then click on Save.
Next, you will want to add a recurring donation that will go along with the pledge you just created for your donor. To do this, click on Payments and Donations from the left-hand side menu. Then click on Add E-Donation.
Choose their designation, then click on "Donate to This", and then click on Continue.
On the next page, you can select their payment account, enter the donation amount, date of next gift, frequency, and add any additional comments. Then click on Submit at the bottom of the page.